The Top Outsourcing companies in India

*The concept of outsourcing having acquired the corporate look in the year 1980 orchestrates the borrowing of services from the supplier under a contractual agreement and this phenomenon usually includes the non-core operations for the outsourcing clients.The outsourcer benefits by utilizing the outsourced services at a much lower costs than incurred by the firm’s own conduct of operations or services and redirecting its energy towards firm’s other businesses to capture the product market. The Indian IT companies have emerged as the hot IT outsourcing destination especially for the countries like U.K. and U.S. India having a huge knowledge base coupled with low costs of labour enticed the offshore companies.

The Indian outsourcing companies who have surfaced in the list of top ten globally have been operating on well-defined business models and by clearly strategizing their services. The Indian companies who have figured in the top ten on the global level include Wipro, Infosys and Tech Mahindra.. Although, IBM was the first to be listed according to the data released by IOAP,(International Association of Outsourcing Professionals) IBM has been recognized on the basis of its size and growth. Among the Indian companies, Wipro has occupied a Sixth position based on the attribute of company’s balanced strength, while Infosys could grab the seventh position by displaying customer testimonials. But listing only the top ten Indian companies will have Wipro on the first position, Satyam being second and Cognizant at the third place. Infosys, Patni, TCS, HCL, Genpact, Tech Mahindra and Mastek being the descendants after the three most Indian IT biggies. These IT companies who figure in the top ten have been estimated on the basis of employee performance, corporate leadership and customer satisfaction among other key attributes. It has been pretty difficult to rate these companies as no company came out clear with all the key features in entirety and every company has been rated on the basis of its unique attribute. For example, Mastek stood at number one when rated on the basis of newer technologies and invention otherwise it occupied position eleven.Wipro has been a pioneer in providing the outsourcing services and has become the hot shot among the US buyers. Wipro has delivered the BPO services to the banking and insurance to hospitality and telcom sectors. Other services like knowledge, HR services and manufacturing too were rendered. The services were merged together to call Wipro Consulting Services. Satyam has been the first E-sourcing company and has been favourite among the Indian as well as foreign clientage. Genpact is the other BPO giant who in conjuction with NIIT will set up training centers in major cities of India.

What made these Indian companies to be the hot IT outsourcing destinations:-

• Software development solutions: These include custom and medical software development.
• Custom Application Solutions: These include Custom Software solutions along with Mobile Application. Web Application Solutions: Ecommerce, Internet, Web and Net application form part of these.
• Offshore Outsourcing solutions: These may include offshore product development and also software development.
• Other Miscellaneous solutions: These solutions may figure out software testing, software migration, porting of an application to database application development. Worth mentioning , India is much ahead of the other countries as far as the outsourcing is concerned which is reflected from the emerging global competition where China and Russia are the first time honouraries in the outsourcing list of IOAP.